Multi-venue event management software Every site answering like your best one.
One house standard across every venue. Shared templates and rate defaults, roles set per site.
Sound familiar?
Every venue in your group, one standard.
Before · illustrative
5 venues · 5 inboxes · 5 ways of replying
- Each site replies differently
- Rates drifting between venues
- Nobody knows who promised what
- Full dates mean lost enquiries
With inhand · illustrative
5 venues · one standard · drafts ready at each
- One house standard across every venue
- Shared rate defaults, set per site
- Every action logged with its reasons
- Enquiries offered a sister venue
What changes
What changes for a venue group
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One standard, every site
Brands share identity, templates and rate defaults.
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Roles per venue
People work across venues with the right permissions at each.
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Caterers included
A caterer takes a licence like any venue, with allergens sent to the chef.
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Walls where you need them
Franchisees and owners kept separate, joined only by what you share.
Your team and your data
Ready for your team, your IT lead and your owner.
Your team
- Admin
- Sales
- Ops
- Finance
- Read-only
Unlimited users, roles per venue, and an “Ask your IT admin” kit for Microsoft 365.
Your data
Stored and processed in the UK, with named exceptions. No staff access by default. Card details only on Stripe’s pages. The phone agent always says it’s AI.
Read the security pageFor venue groups and caterers
The parts you’ll use most
- Teams and venue groups: The whole team, one rhythm.Unlimited users, with roles set per venue.
- AI inbox: A reply ready, every time.A draft in your own Gmail or Outlook thread for every enquiry.
- Diary and holds: Every date earning.Ranked holds with expiry dates, mirrored to your calendar.
- Reporting: Know where bookings come from.Sales by source, person and agent, every figure dated.
- Pre-orders and guests: Numbers and allergies, in on time.Menu choices and allergens collected by the cut-off.
- Agents and modes: Team members, your rules.Agents act within limits you set: Supervised, Auto or YOLO.
FAQ
Questions venue groups and caterers ask
How is a venue group licensed?
Each venue takes a licence, a caterer’s included. One account pays and holds the licences, and assigns them to your venues.
Can our sites share templates and rates?
Yes. Brands share identity, sender, templates, rate defaults and a team, and each venue can still set its own.
Can we keep franchisees’ data separate?
Yes. A franchisee or a managed owner sits behind its own data wall, joined to your account only by licences, brand kits and the roll-ups it opts into.
Can staff work across several venues?
Yes. Roles work across venues, with per-venue permissions, so each person sees what they should at each site.
Does inhand work for our catering arm?
Yes. A caterer takes a licence like any venue. Pre-orders and allergens are collected, and changes alert the chef.
What will our IT lead want to know?
Customer content is stored and processed in the UK, apart from named services in the privacy policy. Staff access is off by default, and Microsoft 365 venues get an “Ask your IT admin” kit.
It’s in hand.
See the drafts inhand writes from your own rates, in your own inbox.