AI phone answering for venues Every forwarded call answered.
Answered as your venue, day or night. It says it’s an AI assistant, and that the call is recorded, in its first sentence.
How it works
Phone agents, step by step
- 1
A call comes in
Forwarded from your existing number.
- 2
Answered as your venue
The receptionist says it’s an AI assistant.
- 3
Handed on
To new business or existing bookings.
- 4
In the thread
Recording, transcript and summary, with the enquiry.
Your controls
Nothing goes out without the rules you set.
- The AI disclosure and recording notice can’t be switched off.
- Card details are never taken on a call.
- A booking is discussed only after a code sent to the client on file.
Works with
Related features
- ViewingsMore viewings, all yours to lead. Booked, briefed and followed up. The show-round stays with you.
- Agents and modesTeam members, your rules. Agents act within limits you set: Supervised, Auto or YOLO.
- AI inboxA reply ready, every time. A draft in your own Gmail or Outlook thread for every enquiry.
FAQ
Questions about phone agents
Does the caller know it’s AI?
Yes. The agent says in its first sentence that it is an AI assistant and that the call is recorded. This can’t be switched off.
Can it put a caller through to a person?
Yes. A warm transfer whispers a summary to the person taking the call, and missed calls get a callback.
How long are recordings kept?
Until 90 days after the event, at most 24 months. Recordings are sealed with your organisation’s key in London.
It’s in hand.
See the drafts inhand writes from your own rates, in your own inbox.