Heritage and museum venue hire software Look after the building. We’ll draft the replies.
Formal terms, careful replies and a diary everyone trusts. Every draft in your voice, sent by you.
Sound familiar?
Venue hire for historic buildings, with your terms kept.
Before · illustrative
Monday 09:30 · 5 hire enquiries, 3 sets of terms
- Strict terms, retyped every time
- Trustees wary of AI
- A small team, a steady flow
- One diary, many departments
With inhand · illustrative
Monday 09:30 · 5 drafts, each with the right terms
- Your terms, from what you accepted
- Five decisions always come to a person
- A ready draft for every enquiry
- One diary, mirrored to your calendars
What changes
What changes for a heritage venue
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The right terms, every time
Several sets of terms, each confirmed by you before use.
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People decide
Supervised mode: a person ticks everything that goes out.
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A diary everyone trusts
Ranked holds with expiry dates, mirrored to Google or Outlook.
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Clients see only you
Your venue’s name on every email and every client page.
Your team and your data
Ready for your team, your IT lead and your owner.
Your team
- Admin
- Sales
- Ops
- Finance
- Read-only
Unlimited users, roles per venue, and an “Ask your IT admin” kit for Microsoft 365.
Your data
Stored and processed in the UK, with named exceptions. No staff access by default. Card details only on Stripe’s pages. The phone agent always says it’s AI.
Read the security pageFor historic and heritage venues
The parts you’ll use most
- AI inbox: A reply ready, every time.A draft in your own Gmail or Outlook thread for every enquiry.
- Agents and modes: Team members, your rules.Agents act within limits you set: Supervised, Auto or YOLO.
- Diary and holds: Every date earning.Ranked holds with expiry dates, mirrored to your calendar.
- Contracts and e-signature: Signed without the back-and-forth.Contracts sent, signed and checked against your own terms.
- Client portal: Your name, front and centre.One place for clients to review, sign, pay and send final details.
- Teams and venue groups: The whole team, one rhythm.Unlimited users, with roles set per venue.
FAQ
Questions historic and heritage venues ask
Our trustees are cautious about AI. What stays with people?
Complaints, money back, changes to confirmed bookings, fraud and security, and legal duties always go to a person. In Supervised mode a person ticks everything before it goes.
We have different terms for different spaces. Can inhand cope?
Yes. inhand learns each set of terms from your own mail and asks you to confirm them before any draft uses them.
Does inhand say when AI is involved?
Yes. The phone agent says it is an AI assistant in its first sentence, and every email inhand drafts or sends carries a machine-readable mark that AI wrote it.
Where is a heritage venue’s data kept?
Customer content is stored and processed in the UK, apart from a short list of named services set out in the privacy policy. Hire Space never receives your email, messages or calls.
Must we let inhand send emails on its own?
No. The free drafter never sends, and agents act only in the mode you choose. Many venues start with Supervised.
Who sees our clients’ details?
Your team, within the roles you set. Clients only ever see your venue’s name, and no Hire Space staff can access your account unless you grant time-limited, logged access.
It’s in hand.
See the drafts inhand writes from your own rates, in your own inbox.