Hotel meetings and events software Be first back to every events enquiry.
Conference and celebration enquiries in events@, drafted with your day delegate rates. Bedrooms stay with reservations.
Sound familiar?
One events@ inbox, every hotel enquiry drafted.
Before · illustrative
events@ · 09:05 · 6 unanswered, 4 people
- One events@ inbox, many hands
- Provisional holds nobody chases
- DDRs buried in old threads
- Bedroom questions in the mix
With inhand · illustrative
events@ · 09:05 · 6 drafts ready, DDR included
- A draft in the thread before anyone opens it
- Holds ranked with expiry, followed up
- Your DDRs and packages in every quote
- Bedrooms left clearly for reservations
What changes
What changes for a hotel events team
-
Drafts in your shared mailbox
Outlook or Gmail, with your DDRs and packages.
-
Holds that keep themselves
Ranked options with expiry dates, and challenges when needed.
-
Deposits and invoices
Stripe links with your hotel as the merchant, VAT and PO numbers.
-
Ready for your IT team
An “Ask your IT admin” kit for Microsoft 365 consent.
Where inhand stops
What it does, and doesn’t.
- Meetings and conferences
- Private dining
- Celebrations
- Bedrooms
- Room rates
- Group blocks
Your team and your data
Ready for your team, your IT lead and your owner.
Your team
- Admin
- Sales
- Ops
- Finance
- Read-only
Unlimited users, roles per venue, and an “Ask your IT admin” kit for Microsoft 365.
Your data
Stored and processed in the UK, with named exceptions. No staff access by default. Card details only on Stripe’s pages. The phone agent always says it’s AI.
Read the security pageFor hotels
The parts you’ll use most
- AI inbox: A reply ready, every time.A draft in your own Gmail or Outlook thread for every enquiry.
- Diary and holds: Every date earning.Ranked holds with expiry dates, mirrored to your calendar.
- Proposals: Proposals out while they’re keen.A live link from your accepted rates that updates in place.
- Payments: Deposits in, without the chase.Payment links through Stripe, with your venue as the merchant.
- Phone agents: Every forwarded call answered.Answered as your venue, day or night, and it says it’s an AI.
- Teams and venue groups: The whole team, one rhythm.Unlimited users, with roles set per venue.
FAQ
Questions hotels ask
Does inhand manage bedrooms or group blocks?
No. inhand is built for meetings and events. Rooms, room rate management and group blocks stay in your hotel systems.
What about residential conferences?
inhand drafts the meetings and events part. Where an enquiry also asks for bedrooms, the draft leaves a clear placeholder for your reservations team.
Does it work with our shared events@ mailbox?
Yes. Shared mailboxes on Microsoft 365 and Google are supported. The person connecting needs Full Access to read one and Send As to send from it.
Our IT team approves Microsoft 365 access. How does that work?
inhand includes an “Ask your IT admin” kit: an admin consent link, an email template to send them and a tracker that shows when access is approved.
Do we still need our sales and catering system?
inhand keeps its own events diary, mirrored to Google or Outlook calendars. It does not connect to hotel sales and catering systems. Talk to us about how hotels run the two side by side.
Does it work with day delegate rates?
Yes. inhand learns your day delegate rates and packages from your own email and asks you to confirm them before any draft uses them.
It’s in hand.
See the drafts inhand writes from your own rates, in your own inbox.