# AI inbox: A reply ready, every time.

**AI inbox for venue enquiries.** Every enquiry gets a draft in your own thread, in your voice, from your rates. You press send.

**What it does:** A draft in your own Gmail or Outlook thread for every enquiry. AI inbox is part of inhand, AI-native venue management software for UK event venues.

Free on every plan. Drafting and the system are free. Agents are a paid upgrade, licensed per venue. No commission on your own leads.

## How it works

1. **An enquiry arrives.** Dates, numbers and the space, matched to your diary.
2. **A draft appears.** In your own thread, in your house voice.
3. **See why.** Each draft shows the sources and reasons behind it.
4. **You send it.** From Gmail, Outlook or the inhand app.

## Your controls

- The free drafter never sends.
- Placeholders such as [confirm AV cost], never guesses.
- Quarantined drafts never send.
- Every email carries a machine-readable AI mark.

## Frequently asked questions

### Do I need to change email provider?

No. inhand connects to Google and Microsoft 365 mailboxes, including shared mailboxes, and drafts appear in your existing threads.

### Will the drafts sound like us?

inhand learns your house voice, templates and sign-offs from your own sent mail, and you can edit any draft before it goes.

### What happens when inhand is unsure?

It writes a clear placeholder, such as [confirm AV cost], instead of guessing, and flags the thread for a person.

### Is drafting really free?

Yes. The house drafter is free on every plan. You pay only when you want agents to act for you.

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Canonical page: https://useinhand.com/features/ai-inbox
Last updated: 2026-10-11